How do I ensure I get my Renew member discount?
All Renew members have an account on this webshop if you have supplied us with your email address. Simply log in using your email address and your password before checking out and your Renew membership discount will be automatically applied.
If you have forgotten your password or need to set one up to login for the first time you can do this using the Reset your password function below the login boxes. If you have not advised us of your email address, or are not sure which one we have on file for you, please call or email us to check.
Has my Renew membership been granted?
All membership purchases are processed by Renew admin staff before being updated on the webshop, so there may be a delay. However, if you buy a Renew membership through the webshop the appropriate discount will immediately be applied to any other products you purchase on that order.
How do I download a PDF copy of Sanctuary or Renew magazine?
Renew members get access to free PDF copies of all issues of Sanctuary and/or Renew (depending on your membership type). Also some eBooks are free for members too. To access them:
- Log in – this is important as this is how we identify you qualify for the discount!
- Go to the magazine/eBook you are interested in and add it to your cart – make sure you select PDF under Paper or PDF if there is that option
- Check out, as per normal, and you’ll see that there’s nothing to pay for the PDF
- Complete the order: you’ll see a link to the PDF you requested
You can add as many PDFs to your cart as you like.